Signs your system needs a look
The bill went up
If your power bill has crept up and nothing changed at home, your system may be producing less than it used to.
A light or error code
A red or orange light, or an error on the inverter screen or app, usually means something has tripped or failed.
No reading in the app
Sometimes it is only the Wi-Fi link. Sometimes the system has stopped. It is worth knowing which.
After a storm
Lightning, wind and water can damage isolators, cabling and inverters. Do not touch damaged equipment yourself.
Safety first: solar panels make power whenever the sun is up, even if the grid is off. If you see damage, burning smells or water near electrical equipment, keep clear and call a licensed electrician.
- Since 2009Installing from our Arundel base
- 6,000+Systems installed across South East Queensland
- 500+Batteries installed
- 4.9 ★From 119 Google reviews
What a system check covers
We look at how much the system is producing against what it should, check the inverter and its history, the isolators, cabling and connections, and the panels and mounting on the roof where it is safe to do so. You get a plain explanation of what we found and what, if anything, needs doing.
Repair, replace or leave it
Not every fault is worth fixing. An old inverter near the end of its life, or a small system on a roof that now has a better use, may be better replaced or upgraded. Sometimes the honest answer is to leave it running. We will tell you which, and why, before any work starts. If you are thinking about a battery, we will also tell you whether your current system can take one. See home batteries.
Warranty claims
If your panels or inverter are still under manufacturer warranty, a proper fault report helps the claim. Our guide why warranty claims get rejected explains what manufacturers look for, and what to do if your original installer has gone out of business.
How it works
Call 0468 097 875 or book online, tell us what you are seeing, and send a photo of the inverter screen if you can. We will arrange a time for a licensed electrician to come out.
Questions we get asked
Why has my solar stopped working?
Common causes are a tripped isolator or breaker, an inverter fault, a failed connection or storm damage. A licensed electrician can find out which.
Is it worth repairing an old inverter?
Sometimes. If it is near the end of its life, replacing it can make more sense. We explain the options before any work starts.
How much does a solar repair cost?
It depends on the fault, so we do not publish prices. We explain the cost before we do the work.